Refund policy

If you are dissatisfied with a Simply product you purchased from our website, please reach out to us at info@simplygum.com within 30 days of purchase date, and we will do our best to make things right. While we can’t accept a return of any consumable product, we will offer a replacement or issue a refund to you if you qualify.

If there is an issue with your order, please hold on to the product until you hear back from our team and provide the following information in your email:

• Description of product
• Best by date
• Lot number (number next to the Best By Date)
• Online Order Number or store location of your purchase
• Any photos of the product and packaging

If you have any issues with your purchase of Simply from one of our authorized sellers, we suggest you try contacting them. If you are unable to reach a satisfactory resolution with the retailer, please reach out to us at the email address above, and have information available regarding when and where you purchased your product.